Who we are
Our website address is: https://fivestarcleaningsolutions.com.au.
At 5-Star Cleaning Solutions Australia, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, or team.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, property address, and other details you provide when filling out a form or contacting us.
- Website Usage Information: IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Improve our website functionality and user experience.
- Provide and manage our cleaning and maintenance services.
- Process payments and send invoices.
- Respond to your inquiries and provide customer support.
- Send updates, promotional offers, and service reminders (you can opt out anytime).
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties when necessary, including:
- Legal Requirements: If required by law or to protect our rights.
- Service Providers: To process payments or deliver services.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. These help us:
- Understand how visitors interact with our website.
- Provide relevant content and improve our services.
You can adjust your browser settings to refuse cookies, but this may limit some features of our website.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at admin@fivestarcleaningsolutions.com.au
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
5-Star Cleaning Solutions Australia
- Email: admin@fivestarcleaningsolutions.com.au